Privacy Policy
Last Updated: October 20, 2025
Introduction
Welcome to Living Small Towns ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Please read this Privacy Policy carefully. By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by all the terms outlined in this policy. If you do not agree with our policies and practices, please do not use our website.
Information We Collect
We may collect several types of information from and about users of our website, including:
Personal Information
Personal information is data that can be used to identify you individually, such as:
- Name, email address, telephone number, and mailing address
- Account credentials (if you create an account)
- Payment information (if you make purchases)
- Communication preferences
- Any other information you choose to provide
Non-Personal Information
We may also collect non-personal information about you, including:
- Browser type and version
- Operating system
- IP address
- Device information
- Usage data (pages visited, time spent on pages, links clicked)
- Geographic location data
How We Collect Information
We collect information in several ways:
Direct Collection
Information you provide to us directly when you:
- Fill out forms on our website
- Subscribe to our newsletter
- Contact us through our contact form or email
- Participate in surveys or contests
- Post comments or content on our website
Automated Collection
As you navigate through our website, we may use automatic data collection technologies such as:
- Cookies and similar tracking technologies
- Web beacons and tracking pixels
- Server logs
- Analytics tools
How We Use Your Information
We may use the information we collect about you for various purposes, including:
Providing and Improving Our Services
- To present our website and its contents to you
- To provide you with information, products, or services that you request from us
- To fulfill any other purpose for which you provide it
- To improve our website, products, and services
Communication
- To communicate with you about your account or transactions
- To send you updates and promotional materials
- To respond to your inquiries and provide customer support
- To notify you about changes to our website or any products or services we offer
Analytics and Research
- To better understand how users access and use our website
- To evaluate and improve our content, products, services, and marketing efforts
- To develop new products, services, features, and functionality
Legal and Security Purposes
- To protect our rights, property, or safety, and that of our users or others
- To detect, prevent, or address fraud, security, or technical issues
- To comply with applicable laws, regulations, legal processes, or governmental requests
Disclosure of Your Information
We may disclose personal information that we collect or you provide:
Third-Party Service Providers
We may share your information with contractors, service providers, and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.
Business Transfers
If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
Legal Requirements
We may disclose your information to comply with any court order, law, or legal process, including to respond to any government or regulatory request.
With Your Consent
We may also disclose your personal information for any other purpose with your consent.
Your Choices and Rights
You have certain choices regarding the personal information you provide to us:
Accessing and Updating Your Information
You may review and update certain personal information by contacting us directly.
Marketing Communications
You can opt out of receiving promotional emails from us by following the unsubscribe instructions in those emails. Even if you opt out, we may still send you non-promotional communications, such as those about your account or our ongoing business relations.
Cookies and Tracking Technologies
Most web browsers are set to accept cookies by default. You can usually set your browser to remove or reject cookies. Please note that removing or rejecting cookies could affect the availability and functionality of our website.
Data Subject Rights
Depending on your location, you may have certain rights regarding your personal information, such as:
- The right to access and receive a copy of your personal information
- The right to rectify or update your personal information
- The right to delete your personal information
- The right to restrict or object to our processing of your personal information
- The right to data portability
To exercise these rights, please contact us using the information provided at the end of this policy.
Data Security
We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on secure servers behind firewalls.
Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our website. Any transmission of personal information is at your own risk.
Children's Privacy
Our website is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are under 16, do not use or provide any information on this website. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information.
Changes to Our Privacy Policy
We may update our Privacy Policy from time to time. If we make material changes to how we treat our users' personal information, we will post the new Privacy Policy on this page and notify you through a notice on the website home page or via email.
The date the Privacy Policy was last revised is identified at the top of the page. You are responsible for periodically visiting our website and this Privacy Policy to check for any changes.
Contact Information
If you have any questions or comments about this Privacy Policy and our privacy practices, please contact us at:
Living Small Towns42 Main Street, Beechworth
Victoria 3747, Australia
Email: [email protected]
Phone: +61 (02) 8765 4321